Here are some of the most frequently asked questions, but please do call us if your enquiry is not covered. We are always delighted to help out and chat.

My puppy has not had all his injections yet, can he still come to class?
This is a hard one to answer, simply because different vets have different policies on this.
We are happy to take puppies which have had their first vaccination provided all the other puppies in the group have had theirs. (It is safe for an unvaccinated puppy to mix with vaccinated dogs – it is only unvaccinated ones which present a risk.)
Most of our venues do not allow any other dogs to be on the premises at any other time, which makes them incredibly safe for your puppy. However, we always recommend that you take your vet’s advice on this matter.

A perfect solution is to book a bespoke 1-1 training package so you can get started at home – you’ll then be ahead of the pack when you are ready to come to classes!

My puppy has just had her final injection, but my vet says I must wait another week or two before I can take her out.
Again, this one is up for discussion, as different vets have different opinions! Some are happy for owners to take their puppies out straight away, while others insist that owners wait – even when the injection given is the same. This can be difficult as puppies are often desperately in need of the stimulation and socialisation that can only be gained by getting out and about.
It’s important to note that only unvaccinated dogs present any risk of disease, so provided that all the other puppies in attendance at the class have had their vaccinations, it is completely safe, especially as no other dogs go into the venues which we use for training. Please do give us a call if you would like to chat about this. Again, we always recommend that you follow your vet’s advice.
Why are your courses only four weeks in duration when others are longer?
Because we teach you more! Our training is fast, effective and fun. So effective in fact that we cover in a four-week course what many others cover in a course at least twice that length. However, once you have completed an initial four-week course, we do recommend that you consolidate your training by attending more lessons. This is primarily because puppies and young dogs quickly become ‘teenagers’ – which can be a trying time for many owners.
Do you accept all breeds of dog in class?
Yes, we have enjoyed training everything from Great Danes to Chihuahuas – and lots of rare breeds too, such as Bolognese, Alaskan Malamute, Petit Basset Fauve de Bretagne and Tamaskan. Some of our Instructors have special knowledge of certain breeds – such as German Shepherds, for example.
We also love mongrels and crossbreeds, as well as rescue dogs – Sarah Whitehead is a little biased as she owns three!
Can my children come to class?
We believe that the whole family needs to learn how to handle and train your dog, and children over the age of seven or eight usually make fabulous trainers – often even better than adults.
We do not allow children or young people under the age of 16 to come to the classes unaccompanied. If you want to bring children are under the age of seven, it can be difficult to train your dog and keep an eye on them too, so we tend to recommend that you bring someone to care for your kids while you concentrate on training.
I have a disability, will this be a problem?
Most of our venues have good access and facilities, but please check individually before coming to the class. Our training is easy for all, and can be adapted to you individually, too. Please let us know if you have a special requirement – if you are hard of hearing, for example – we can then make sure you get the best out of your class.
My dog has just come into season, can I still bring her to class?
Sorry, but for obvious reasons, bitches in season cannot come to class. However, we would love you to still attend, so you can carry on training at home.
I need to miss a class, what should I do?
If you know in advance that you will miss a class, please let us know and we can give you extra help so that you catch up before the next lesson. If you can’t make a class at the last minute, all the exercises that you need to practise for that week are on the DVD which you will have been given on the first night of your course. In some circumstances, it can be useful for you to re-take the class that you have missed on another course, but please speak to us first about this so we can make sure there is space for you.

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